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8age publishes these legal terms so you know exactly what governs your account, your transactions and your use of this platform. Access to our services depends on your local law and the eligible regions we support — read this page before proceeding.
These terms set out the relationship between you and 8age when you access this platform. They are not a licence claim or a jurisdictional guarantee — they describe what we expect from you and what you can expect from us in areas we can control. Whether access is lawful in your location is a question of your local law and the eligible regions we serve; we do not make that determination on your behalf. If you are unsure whether you are in an eligible region, check the account registration step — it surfaces region availability before you proceed further. Transactions you make through Nagad, Rocket or Upay are governed both by these terms and by the individual terms of those payment services. We do not override or supersede those providers' own rules. Where a conflict arises between these terms and a payment provider's published policy, our terms cover only what happens on the 8age side of the transaction. Policy updates are reflected in the version date shown at the foot of this page. Continued use of your account after an update constitutes acceptance of the revised terms. You can raise a query about any clause through the support route listed on the contact section below.
Our legal terms apply to specific areas of your interaction with this platform. Understanding what falls inside and outside the scope helps you know where to direct a question — to us, or to a third party.
Your login, session activity and account settings are fully within the scope of these terms. Any question about access eligibility, account suspension or login behaviour should be directed to our support channel first.
Deposits and withdrawals processed through Nagad, Rocket or Upay are covered on the 8age side — meaning how we record, hold and release funds. The payment provider's own terms govern what happens within their network.
Game content, lobby displays, promotional notices and all text published on this domain fall under our content terms. We are responsible for accuracy on pages we publish; we are not responsible for third-party links or external sites.
Services that operate independently — including mobile wallet providers, game studios and any linked external tools — are outside the scope of these terms. Their own published policies apply to your use of those services directly.
These terms are not one-directional. You have specific, actionable options for how you engage with your account data, your transaction records and your policy questions. Your account area shows a transaction history covering all deposits and withdrawals recorded on our side — Nagad, Rocket and Upay entries are each itemised with a reference number you can quote if a query arises. If any account detail is incorrect — name, contact information or linked wallet — you can submit a correction request through the account settings screen; changes that affect identity verification go through the support route rather than self-service fields. You also have the right to ask what data we hold about you and to request that we address inaccuracies. We aim to respond to formal data queries through our published contact channel. If a policy clause is unclear, raise it before it becomes a dispute — our support route handles policy questions directly.
Open the transaction history section of your account to see every recorded deposit and withdrawal, including Nagad and Rocket entries with their reference numbers.
Minor contact details can be updated in account settings. Identity-linked corrections — such as your registered name or verified wallet — require a support request with your account reference.
If a clause in these terms is unclear, contact our support channel directly. You do not need to escalate to dispute before asking — most questions are answered at first contact.
You can ask us what account data we hold on your profile. Submit the request through the support channel with your account identifier; we handle these separately from general queries.
For any question about these terms, your account rights or a transaction recorded under our policy, the routes below are the published ways to reach us. We do not publish contact details we cannot support — each route listed here is active.
Start a live chat session from any page on the site using the chat icon in the lower corner. Policy and account questions are handled through this route alongside general support.
Send a written query to our published support email address shown in the account help section. Include your account reference and the policy clause or transaction you are asking about.
The help section inside your account area contains policy summaries and step-by-step instructions for common requests — account corrections, transaction queries and data requests included.
We want you to understand how we manage the information connected to your account and your sessions on this platform. This section covers the key areas: data handling, cookies, account security and retention.
We collect only the account and transaction data needed to run your session and process payments through Nagad, Rocket or Upay. We do not sell your personal data. Data connected to your wallet and account identity is held according to the retention terms below.
This site uses cookies to maintain your login session and remember account preferences across visits. You can manage cookie settings through your browser. Disabling session cookies may affect login behaviour but will not delete your account.
Your account is protected through login authentication managed on our platform. If you suspect unauthorised access, change your password immediately from account settings and notify support through live chat or email so we can flag the session.
We retain account and transaction records for the period required under our operational policy. If you want to know how long specific data is kept — or want to request removal once your account is closed — raise it through the support email route.
These are the questions we hear most often about our legal terms, your account rights and how our policy applies in Bangladesh. If your question is not here, the support channel is the next step.
Access to 8age depends on your local law and whether you are in an eligible region. We do not make a legal determination on your behalf. Check the account registration screen — it shows region availability before you complete sign-up.
Our terms cover the 8age side of the transaction — how we record, display and process the deposit or withdrawal on the platform. The Nagad or Rocket network is governed by that provider's own published terms, which apply independently of ours.
Contact details can be updated in account settings. If the correction involves identity-verified information — such as your registered name or linked Upay wallet — submit a request through the support channel with your account reference number.
Yes. Submit a data query through our support email with your account identifier. We handle data requests separately from general account support, so name it clearly in the subject line. We aim to acknowledge it and respond through the same channel.
Updated terms are published on this page with a revised version date. Continuing to use your account after the update date is treated as acceptance of the revised policy. If a change affects you materially, raise it through the live chat or email route before the effective date.
All pages and content published on this domain — including the game lobby, account screens and policy pages — fall under our terms. Linked third-party services, including payment providers and game studios, are covered by their own separate published policies.